怨좉컼 寃쏀뿕 닔以 吏꾨떒

슦由ш 젣怨듯븯怨 엳뒗 怨좉컼 寃쏀뿕쓽 닔以 뼱뒓 젙룄씪源?

怨좉컼 寃쏀뿕(Customer Experience) 닔以 吏꾨떒 씠 꽌鍮꾩뒪 湲곗뾽씠 怨좉컼뿉寃 뜑슧 뜑 넂 닔以쓽 怨좉컼 寃쏀뿕쓣 李쎌텧븯怨 젣怨듯븷 닔 엳룄濡 븯뒗 Forum쓽 4떒怨 諛⑸쾿濡좎쓣 湲곕컲쑝濡 媛쒕컻맂 吏꾨떒 룄援ъ엯땲떎.

蹂 吏꾨떒쓣 넻빐 媛移 엳怨 李⑤퀎솕맂 怨좉컼 寃쏀뿕쓣 젣怨듯븯뒗 뜲뿉 엳뼱 쁽옱 슦由 湲곗뾽씠 뼱뒓 젙룄쓽 닔以뿉 쐞移섑븯怨 엳뒗吏瑜 뙋떒빐蹂닿퀬 吏꾨떒 寃곌낵瑜 湲곗뾽 궡 룞猷뚮뱾怨 怨듭쑀븿쑝濡쒖뜥, 쁽옱 긽솴쓣 媛숈 닔以쑝濡 씠빐븯怨 뜑 굹 怨좉컼 寃쏀뿕쓣 젣怨듯븷 닔 엳뒗 諛⑹븞쓣 븿猿 蹂댁깋빐蹂댁떆湲 諛붾엻땲떎.

異쒖쿂: Forum’s Assessment 똂ustomer Experience Implementation Assessment

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